I just bought a new (ok, refurbished) Gateway laptop from Tiger Direct, I had forgotten how infuriating getting a new laptop is:

• Different manufacturers use different (and random) key layouts, I don’t use the Fn key (and I can’t re-map it!) why did it displace my precious Ctrl key?
• Widescreen laptops dont have wide keyboards, why is that? Did they feel I just had too much space and the reason I don’t use my desktop is that the key board is just too intimidating?
• I don’t want to sign up for AOL, that’s not going to happen.
• There’s a lot of annoying time limited software installed that doesn’t work — my machine actually locked up before I could install anything.

Most of the problem is that somebody paid to install software on my machine that I wouldn’t have anyway (I don’t even normally use Adobe’s PDF reader, Foxit’s reader is so much faster and nicer).